CI RIFERIAMO OVVIAMENTE ALL' ITALIA MA PROBABILMENTE VALE PER TUTTA L'EUROPA
E MI RIFERISCO DA DOPO IL'92 , DALLA COMMISSIONE FATTA CHE EVIDENZIAVA A "COSA CI SI SAREBBE DOVUTO ASPETTARE" SE NON SI EFFETTUAVANO CERTE PROCEDURE
Parliamo quindi di quello che conosciamo e che abbiamo sperimentato sulla strada ( le immagini fotografiche riportano qualche ricordo di allora).La prima fase fu quella di essere totalmente tagliato fuori dal mondo, ovviamente perche' le tue opinioni e soprattutto le soluzioni si scontravano con tutti gli amministratori locali.Nella realta' dei fatti ,la cosa era l'esatto opposto. Ero io e qualche altro gatto che non avevamo piu' nulla da argomentare con la stragrande maggioranza , quindi ci infastidiva tutto quello che gli altri non volevano vedere o risolvere.Questo e' validissimo ancora di piu' oggi:I casi della TAV in val Susa, il mose a Venezia, i soldi dei terremotati mai arrivati, sono i casi piu' evidenti di come anche se vengono esposte soluzioni, regolarmente non vengono mai ascoltate, e chi le origina e' considerato quasi un appestato.E' per quello che tutto qusto "modus operandi" assomiglia molto di piu' ad un catastrofico errore di marketing piuttosto che schermaglie politiche.L' esempio arriva proprio dal venditore di trapani.Un personaggio entra in un grande centro di brico per comperare un trapano. Subito viene accerchiato da diversi venditori che gli propongono il modello piu' potente, con il manico ergonomico,quello battente, quello con linee futuristiche quasi alla moda di armi spaziali....Il cliente interdetto sta quasi per uscire dal magazzino , quando viene avvicinato da un ultimo venditore, che aveva assistito a tutto, e gli fa una domanda: senta signore...ma lei che tipo di buco dovrebbe fare?La persona resta interdetta per un momento.. poi gli spiega la tipologia della sua operazione.Immediatamente il venditore prende dagli scaffali un modello semplicissimo e fa vedere al cliente come funziona e che da risultati simili al problema del cliente.La vendita fu immediata e la persona usci' dal magazzino soddisfatta.La reazione dei colleghi nei confronti del venditore fu inverossimile: non dovevi! quello e' il modello meno caro!,se aspettavi un po' gli avremmo piazzato l'ultimo modello!in poche parole una montagna di odio e di invidia sommerse il venditore.L'unica risposta che lui si senti' di dare fu: si ma io ho venduto subito, ho risolto un problema,e la prossima settimana andro' a casa sua per vendergli un condizionatore!Naturalmente come dico io non seguendo le vostre seghe mentali, ma andando contro al problema e risolverlo!
WE REPORT OVER THE ITALY, BUT WILL PROVIDED FOR EVERYTHING EUROPE
AND I REPEATED AFTER 1992, BY THE COMMISSION WHO WAS RECOGNIZED "WHAT WOULD HAVE TO BE WAITED" IF NON-CLEAR PROCEDURES WERE EXERCISED
So let's talk about what we know and experience on the road (the photographic images bring some memory back then). The first stage was to be totally cut off from the world, obviously because your opinions and above all the solutions collided with everyone local administrators. In fact, the thing was the opposite. It was me and some other cat that we had nothing more to argue with the vast majority, so it bothered us all that others did not want to see or solve. This is valid even more today: The cases of TAV in val Susa , the masses in Venice, the money of the earthquake ever arrived, are the most obvious cases of how even solutions are displayed, regularly never heard, and those who originate it are almost considered. It is for everything This "modus operandi" looks much more like a catastrophic marketing mistake than political shyness. The example comes just from the trap vendor. A character enters a large brico center to buy a drill. Immediately it is surrounded by several vendors offering it the most powerful model, with the ergonomic handle, the one with the almost futuristic futuristic lines of spatial weapons .... The interdependent customer is about to leave the warehouse when approached from a last seller, who had watched everything, and asked him a question: sir ... but what kind of hole should he do? The person is forbidden for a moment .. then explains the type of his operation. Immediately the seller takes a simple model from the shelves and shows the customer how it works and results from similar to the customer's problem. The sale was immediate and the person left the warehouse satisfied. The reaction of colleagues to the seller was unlikely: not you had to! that is the least expensive model! if you would expect a little bit we would have put the last model on it! in a nutshell a mountain of hatred and envy submerge the seller. The only answer he feels to give was: yes but I sold it right away, I solved a problem, and next week I'm going to his house to sell him a conditioner! Of course, as I say, I'm not following your mental saws, but going against the problem and solving it!
WE REPORT OVER THE ITALY, BUT WILL PROVIDED FOR EVERYTHING EUROPE
AND I REPEATED AFTER 1992, BY THE COMMISSION WHO WAS RECOGNIZED "WHAT WOULD HAVE TO BE WAITED" IF NON-CLEAR PROCEDURES WERE EXERCISED
So let's talk about what we know and experience on the road (the photographic images bring some memory back then). The first stage was to be totally cut off from the world, obviously because your opinions and above all the solutions collided with everyone local administrators. In fact, the thing was the opposite. It was me and some other cat that we had nothing more to argue with the vast majority, so it bothered us all that others did not want to see or solve. This is valid even more today: The cases of TAV in val Susa , the masses in Venice, the money of the earthquake ever arrived, are the most obvious cases of how even solutions are displayed, regularly never heard, and those who originate it are almost considered. It is for everything This "modus operandi" looks much more like a catastrophic marketing mistake than political shyness. The example comes just from the trap vendor. A character enters a large brico center to buy a drill. Immediately it is surrounded by several vendors offering it the most powerful model, with the ergonomic handle, the one with the almost futuristic futuristic lines of spatial weapons .... The interdependent customer is about to leave the warehouse when approached from a last seller, who had watched everything, and asked him a question: sir ... but what kind of hole should he do? The person is forbidden for a moment .. then explains the type of his operation. Immediately the seller takes a simple model from the shelves and shows the customer how it works and results from similar to the customer's problem. The sale was immediate and the person left the warehouse satisfied. The reaction of colleagues to the seller was unlikely: not you had to! that is the least expensive model! if you would expect a little bit we would have put the last model on it! in a nutshell a mountain of hatred and envy submerge the seller. The only answer he feels to give was: yes but I sold it right away, I solved a problem, and next week I'm going to his house to sell him a conditioner! Of course, as I say, I'm not following your mental saws, but going against the problem and solving it!
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